We are committed to protecting the privacy and security of our visitors. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information on this website. It is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy laws.
Scope of this Policy:
This policy applies to all methods of contact with our practice, including SMS text messages, phone calls, voicemail, email, and website contact forms.
No Establishment of Professional Relationship:
Contacting our office does not establish a psychologist–client relationship. No professional relationship is created until a written agreement is signed and services have formally commenced.
No Emergency Communication:
Do not use text messaging, email, voicemail, or the contact form for urgent or emergency situations. If you are experiencing an emergency, please call 911 or go to your nearest emergency department.
Security and Privacy Risks:
While our email, phone, and text systems are configured to comply with HIPAA privacy and security requirements, please be aware that electronic communications may still carry risks if you use unsecured networks or devices. By choosing to contact us through these channels, you acknowledge and accept these risks, and you agree that you are responsible for the security of your own email, phone, and messaging systems.
No Guarantee of Confidentiality in Forensic Matters:
If you are seeking services related to legal or forensic matters, please be aware that information you share may not be considered confidential or privileged and could be subject to disclosure through legal process.
Use and Disclosure of Information:
We may use the information you provide to respond to your inquiries, schedule appointments, and perform related administrative functions. We only share your information with service providers and business associates who are contractually obligated to safeguard it in compliance with HIPAA and other applicable laws.
Opting Out:
You may opt out of receiving text messages or other electronic communications by contacting our office or following any opt-out instructions provided.
Notice of Privacy Practices:
This Communication Disclaimer and Privacy Policy supplements our general Notice of Privacy Practices, which describes how we use and disclose your health information and your rights under HIPAA. A copy is available on our website or upon request.
Information Collection and Use
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General Data Collection: We collect information such as IP addresses and device data to diagnose server issues and administer the site. Cookies are used to enhance user experience, manage shopping cart contents, and track referrals.
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Forms and Communications: When you submit information through forms to inquire about our services or products, we collect personal details such as your name, email address, phone number, and postal address. This information is used to respond to your requests and may be used for future communications. We advise not sending sensitive or confidential information through internet forms as they may not be secure.
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Third-party Services: Information collected via third-party services is governed by their respective privacy policies. We use this information to process inquiries and improve our services.
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Use of Information: We use the information collected to provide and enhance our services, develop new offerings, and maintain site security. Personal information is not sold or traded without your consent, except to trusted partners who assist in operating our website under strict confidentiality agreements.
Compliance with Privacy Laws
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HIPAA Compliance: For healthcare-related services, any personal health information you provide is handled in compliance with HIPAA, ensuring protection against misuse and unauthorized access.
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Legal Compliance: For legal services, communications through this site do not establish a lawyer-client relationship and may not be treated as confidential unless a formal relationship is established.
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GDPR Compliance: If you are in the European Union, you have rights under the GDPR to access, correct, delete, or port your personal data, and to object to or restrict its processing.
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CCPA Compliance: If you are a resident of California, you have the right to know about the personal information collected and the right to request the deletion of this information.
Security Measures: We employ robust security measures to protect against the loss, misuse, and alteration of the information under our control. Access to your data is limited to authorized personnel only.
Choice/Opt-Out: You have the option to opt out of receiving future communications from us. You may also request to access or delete any personal information we hold about you. Please contact us using the information provided below to initiate these requests.
Website Usage Disclaimers: The content on this website is provided for informational purposes only and does not constitute legal or medical advice, nor does it establish a professional client relationship.
Messaging Terms & Conditions
You agree to receive informational messages (appointment reminders, account notifications, etc.) from [Company Name]. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at [email address]. You can opt out at any time by replying STOP.
Mobile SMS Messaging Privacy Policy:
Information collected: We may collect information, such as name, phone number, and email address.
Use of information collected: We may use the information we collect to perform the services requested including billing, customer service, appointment reminders and other administrative requests.
Sharing of information collected: We may share information we collect with payment processors, legal authorities, partners so that these service providers can perform their normal duties. We do not share, sell, rent, or trade any information provided with third parties for promotional purposes.
As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help.
You understand that the messaging frequency may vary. Messaging & data rates may apply.
Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact us via our email address or regular mail.
If you have any questions or concerns about our privacy practices or if you need further assistance with any action regarding your personal information, please contact us through our contact page.
Last Updated: January 2025